Case Studies · What works

How the Trevor Project reaches LGBTQ+ teens in crisis, 24/7

Specialized crisis support saves lives in the moment — and the same research shows an affirming home is one of the strongest protective factors.


Most relevant to
13–1516–18
Teen profile
Socially IsolatedDating/Relationship Curious
Family context
High Conflict HomeBusy Parents
Topic
Mental healthCrisis supportWhat works
The takeaway

Specialized crisis support helps in the moment — and an affirming, supportive home is one of the strongest protective factors a parent controls.

I.
What happened

The situation, the move, the outcome.

LGBTQ+ youth face sharply higher suicide risk, and generic services don't always reach them. The Trevor Project built free, 24/7 crisis support — phone, text and chat — specifically for them, and it reaches those most in need: three-quarters of LGBTQ+ young people who used a crisis line had seriously considered suicide in the past year. The organization's research also pinpoints what protects them at home: living in an LGBTQ+-affirming household was linked to 37% lower odds of suicidal thoughts, and high family support to 62% lower odds. In its SPARK cohort, past-year suicide attempts fell from 11% to 7%.

II.
The bigger picture

Why it matters beyond one family.

The finding cuts two ways for parents: specialized crisis lines save lives in the acute moment, and family acceptance — something a parent directly controls — is among the most powerful protective factors there is.

III.
What the right move looks like

How to apply it.

IV.
Solutions & resources

Concrete next steps.

V.
Across the web

Read it for yourself.

If your teen is in crisis

Call or text 988 (Suicide & Crisis Lifeline, 24/7) · Text HOME to 741741 (Crisis Text Line) · Find a child psychiatrist at aacap.org · For immediate danger, call 911.

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