Case Studies · Policy win

Australia's online-safety regulator gets harmful content taken down

A dedicated regulator with takedown power gives families real recourse — report harmful content and have it removed.


Most relevant to
10–1213–1516–18
Teen profile
Girls More TargetedSocially Isolated
Family context
Busy ParentsLimited Tech Literacy
Topic
PolicyOnline safetyBullying
The takeaway

A regulator with takedown power gives families real recourse — report harmful content and have it removed, not just block it yourself.

I.
What happened

The situation, the move, the outcome.

Australia created the world's first government eSafety Commissioner — a regulator that gives kids and parents a place to report cyberbullying and image-based abuse, plus the legal power to compel platforms to remove it. Under the Online Safety Act, eSafety has investigated thousands of cyberbullying complaints and made hundreds of removal requests, and it has completed more than 16,000 child-exploitation investigations, with 99% referred to the international INHOPE network for rapid removal.

II.
The bigger picture

Why it matters beyond one family.

The model matters because it shifts the burden off the individual victim: instead of begging a platform, families have a regulator that can require action. Other countries are studying the approach.

III.
What the right move looks like

How to apply it.

IV.
Solutions & resources

Concrete next steps.

V.
Across the web

Read it for yourself.

If your teen is in crisis

If your teen is being sextorted: do not pay, do not delete anything, and stop all contact with the offender. Save the messages and usernames. Report to the FBI at tips.fbi.gov or 1-800-CALL-FBI and to NCMEC's CyberTipline at CyberTipline.org. Use NCMEC's free Take It Down tool (takeitdown.ncmec.org) to stop images from spreading. For emotional crisis, call or text 988 (Suicide & Crisis Lifeline, 24/7).

← Back to all case studies